Exceptional customer service, even during virus outbreak. Lamp was speedily dispatched and looks stunning.
Just dropping you a line to say thankyou for the speedy delivery of the dining chairs They are beautiful the colour is gorgeous and we are over the moon with them
We will be sure to keep a watch on your website for more lovely things
Paul and Karen
Hello, I have received all my ordered items,]. I am absolutely thrilled with them and the service that I received. I will definitely be buying more from your website.
Thank you so very much for all your help with measurements, delivery timings etc. The sofa arrived yesterday as advised by your courier and we love it! It's perfect in the space, looks lovely & is very comfortable for 2. The cushions look great too - it's always risky matching colours online, but your website gave a really accurate impression.
All much appreciated, thanks again,
Item delivered and a big thank you from me for such attention to detail. I’ll be logging on to leave a very positive reference.
The two cabinets I ordered arrived yesterday and they are great!! Just wanted to say thank you for everything and that I’m very happy with the two sets of draws. I will defiantly be using your company again and I will recommending you to my peers. Thanks again and have a nice day.
Matthew F GU18 5XU
They have just arrived !
They are fantastic!
Martyn C PO38 2HN
Just some feedback to say I absolutely LOVE the chaise, it is just perfect. Very happy with it.
A big thank you for your professional service, fast delivery, and it even arrived early!!!!! Packaged very, very well and arrived in perfect condition.
A perfect online shopping experience with lovely assistance.
Tamara TAS 7290
I just wanted to let you know that our ottoman arrived last Friday and we do indeed love it! It's enormous and beautiful! Thanks again for your help.
Jayne - TAS
*So many words of encouragement over the last year but we have not had the time with all our sales to add them*
Love it, Love it - my sister says it the most amazing light she has seen! I will forward you a photo - we are still in middle of renovations but still looks great.
Thanks so much for your wonderful service. Today I received my elume swing set candle and it is absolutely gorgeous, packed safely in a box for shipping. I have had so much trouble trying to find a fairy floss candle and I am so glad I found this one! Thanks.
Alice - via our Blog
The armoire is amazing and the signs & pewter items I purchased for Christmas gifts had the most amazing response from my family & friends. Thanks so much for rushing it all to me.
Suzanne - Parmelia WA
Wow - your January SALE was amazing - I got the Louis timber bed head today and I LOVE IT !!! Thank you so much - I will be back soon for the diamond Amelia chair to go in the same room. Thanks Julie
Elizabeth - Kelmscott WA
Thanks for getting back to me so promptly. I understand the chairs are out of stock and am happy to wait 3 months for the next delivery ......................They look just wonderful and am so looking forward to sitting in them. Julie, I think your on line items are just lovely.
Barbara - South Yarra VIC
Thanks so very much - you have been brilliant.
Joy - Reservoir VIC
Great, thanks Julie, they just arrived & look brilliant, cant wait to give them to everyone. Look forward to receiving the final sign.
Claire - North Sydney NSW
...That's what customer service is all about.
I have been banging on about customer service going out the door but you are doing a great job keeping me informed.
(i worked in customer service for 20 years ).
Thanks Cheryle - Kyneton VIC
I really love my new french bookcase with drawers, thank you Julie for your help and quick service. I love this store and will be returning quite often to see what new things you have
Thank you again Rose - Ipswich QLD
Julie Sheldrick has been described as 'terrific" and "an angel! I have always found her very reliable and conscientious and the feedback from our clients has always been very positive. She has a lovely manner with people and is very encouraging and reassuring throughout the process as well as being a very good designer and has made a big difference to her client's homes and their lives. I have confidence in handing valued clients to her.In fact anything she takes on she does with great determination and with great results.
Vicki Poulter - Designing Women Pty Ltd
I'm still loving the look of my new furniture - thank you.
Isobel B - Rozelle NSW
.................. And Julie is a DOLL!!!
Cheers ! Ann - Balmain NSW
Thank you Julie, it was a really helpful visit!
Kate S - Neutral Bay NSW
Thanks so much for the initial design - we are so excited!
Love the idea of the 2 door combustion heater, pantry and having that extra room where the current kitchen is located. The accessibility of the sprouting shelves to the sink is also wonderful......................................................... Thank you once again. We are thrilled!
Helen & Matt - Northmead NSW
I write to sing the praises of Julie Sheldrick. Julie became involve in my renovation at time when I needed expertise, sound ideas and a guiding hand. Because she was not involved from the beginning of my project and my budget was tight, there were no doubt challenges in taking on some one else's plans and time lines. She walked onto the job and on the first visit found herself selecting finishes, colours and 'massaging' my relationship with an enthusiastic but firm minded builder. It was the first of a number of occasions where I was in awe of Julie's grace, confidence and high level negotiation skills.
Julie advised me on my joinery, kitchen, colours, carpet and so much more. Without exaggeration every aspect works perfectly. I still smile every time I place a jumper into my wardrobe and it fits 'just so', ease a suitcase into the storage space and watch my children use their built in wardrobes. My laundry has a space for everything with not a wash basket in sight. But it is my kitchen that is the most amazing. I am an average cook but even I feel like a 'Master Chef' when I reach for my slide out drawers and watch my storage containers stack effortlessly in my pantry. The colours work so well and we feel content and happy in our home. I'm about to order the tiles for my pool and I know that will look great too. Without really knowing us Julie knew how things needed to work for a busy family and has created joinery and finishes that work seamlessly and look fabulous.
Julie also solved issues with details in the build. She corrected errors, tweaked design elements and brought excellent practical knowledge to the build. In doing so she provided sage counsel as to which elements were crucial and therefore needed to be rectified and which things I would learn to live with. Her fast turn around for decisions and designs was much appreciated. All these things made it so much easier for both myself and my builder.
We have now moved back into our mostly finished house and daily I see that everything Julie has touched is wonderful. She balanced my desire for timeless colours and styles (yes I was a nervous Nellie!) with the need to make the occasional statement and I look forward to the day when my budget allows to me to enlist Julie's help to really 'furnish' our house the way I would like.
As you can tell I believe it is a privilege to work with such a skilled designer. Julie is also the nicest person to deal with - she has supported me when I lost confidence, reminded me to laugh and reassured me that it may all be finished one day!
From my first phone call I knew I was in safe hands and that your efficient organisation would be able to support me in my build. You said you had a wonderful designer who was just right for my situation and this was so true. I am very appreciative.
Janet Dutton - Lane Cove NSW
Yes the wardrobes are great and the colours of bedrooms and hall lovely. I have taken some good photos for you but will need ...... to put on the computer and then we’ll send to you this week.
Carolyn Reade - Chatswood NSW